Description
Job Summary:
Receptionist position responsible for in-person, telephone, and WhatsApp customer service, as well as administrative support at a fitness center.
Key Highlights:
1. Friendly and professional service to students, visitors, and suppliers.
2. Support in enrollment, renewal, and cancellation processes.
3. Scheduling organization and access control.
**Main Responsibilities:**
* Greet students, visitors, and suppliers with friendliness and professionalism;
* Provide in-person, telephone, and WhatsApp customer service;
* Register students, update personal information, and manage membership plans;
* Support enrollment, renewal, and cancellation processes;
* Organize class schedules, physical assessments, and appointments;
* Control student and visitor access;
* Assist in maintaining the reception area and common spaces;
* Provide information regarding services, operating hours, membership plans, and gym policies;
**Requirements:**
* Completed high school education;
* Experience in customer service (preferred);
* Basic computer skills;
* Strong verbal and written communication skills;
**Behavioral Competencies:**
* Friendliness and proactivity;
* Organization and attention to detail;
* Strong interpersonal skills;
* Agility and responsibility;