Commercial Assistant / Commercial Support

Description

Job Summary: The professional will provide consultative support, guide commercial proposals, manage registrations, resolve financial and operational issues, and conduct training sessions. Key Highlights: 1. Consultative support and assistance to partners and stores via multiple channels. 2. Support in accreditation, finance, credit analysis, and internal systems. 3. Online and in-person training for sales teams and partners. **Description and Responsibilities:** **Schedule:** Monday to Friday, from 9:30 AM to 7:18 PM; Optional Saturdays with OVERTIME PAYMENT **Level:** Operational **Employment Type:** Tenured \- CLT labor code **Main Responsibilities:** * Provide consultative support to partners and stores via WhatsApp, phone, chat, and Bitrix; * Guide and monitor commercial proposals at all stages; * Perform registrations, data entry, and system updates; * Issue invoices and send payment receipts to customers; * Monitor and resolve financial and operational issues; * Support inquiries related to accreditation, finance, credit analysis, and internal system usage; * Record and maintain up-to-date service request tracking; * Conduct online and in-person training on products, systems, and processes for sales teams, partners, and banking correspondents. ***IMPORTANT INFORMATION*** During the training and learning period, working hours will be from 8:30 AM to 6:18 PM\. After the adaptation period, working hours will be from 9:30 AM to 7:18 PM *FLEXIBLE SCHEDULE AVAILABILITY WILL BE A DIFFERENTIATOR* **Requirements:** **What We Seek:** * Excellent oral and written communication skills; * Typing speed and proficiency with computer systems; * Organizational skills and attention to detail; * Proactivity and sense of urgency; * Collaborative spirit and teamwork orientation. **Benefits:** Medical assistance, Dental assistance, Gym allowance, Culture allowance, Meal allowance, Food allowance, Transportation allowance