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Job Summary: Directly engages with end consumers, representing the brand, developing negotiation strategies, and offering products and services. Key Highlights: 1. Direct engagement with end consumers 2. Focus on building negotiation strategies 3. Continuous improvement through training RESPONSIBILITIES AND DUTIES Directly engages with end consumers, representing the brand through presented solutions and exceeding qualitative and quantitative objectives. Approaches customers in a polite and courteous manner, prioritizing their well-being within the service environment. Interacts with customers to build negotiation strategies, aiming to understand them and identify their needs. Seeks to offer products and services aligned with each customer's reality, providing as much information as possible to minimize discomfort related to the purchase. Uses digital platforms to collect the customer's telephony history and accurately record information consistent with the agreed-upon request. Leads the negotiation closure, emphasizing what the consumer has acquired to fulfill their initial intent. Follows up and advises customers after the sale to foster loyalty. Fully participates in area-specific training programs to enhance knowledge and skills, delivering satisfactory performance outcomes. REQUIREMENTS AND QUALIFICATIONS Completed High School; Sales experience; Sales argumentation techniques; Goal planning. Minimum Education Level: High School (Secondary Education) * dental plan * life insurance * health insurance * transportation allowance
