IT SUPPORT TECHNICIAN - CENTRO - OPEN POSITION

Description

Job Summary: Provide remote and in-person support, delivering technical assistance to clients and VIP users, as well as conducting hardware and software testing and evaluation. Key Highlights: 1. Technical support for VIP users (Directors, Superintendents, and Managers) 2. Incident resolution and remote/in-person assistance 3. Proactive testing and evaluation of hardware, software, and systems **IT SUPPORT TECHNICIAN - CENTRO** **Job Description:** Responsibilities: Attention, please read the mandatory requirements carefully and apply only if you meet all of them. Provide remote and in-person support to resolve incidents and deliver technical assistance to clients and users, especially VIP users (Directors, Superintendents, and Managers); Perform routine procedures for testing and evaluating hardware, software, and systems to proactively ensure service quality. **Requirements:** Requirements: – Fluent English; – ITIL certification; – Currently pursuing a bachelor's degree in a related field. **Minimum Education Level:** High School Diploma **Work Schedule:** Work Schedule: 40 hours per week (8 hours per day on rotating shifts). Location: Centro Histórico – Porto Alegre / RS **Benefits:** Salary of R$ 1\.750,00\. Notes: Fluency in English and ITIL certification are required. *Apply via the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial