IT Supervisor

Description

Job Summary: Manage IT infrastructure, technical support, information security, and plan technological improvements, while controlling projects and vendors. Key Highlights: 1. Leadership in IT infrastructure and information security management. 2. Process optimization and planning of technological improvements. 3. Strategic management of technology projects and vendors. **IT Supervisor** * Ensure the proper operation of the technology infrastructure (servers, networks, computers, and systems). * Manage user technical support (help desk), ensuring prompt and efficient service delivery. * Monitor information security, access policies, backups, and data protection. * Oversee maintenance and updates of systems and software used by the company. * Plan technological improvements and propose solutions to optimize internal processes. * Control contracts and requirements with technology vendors and IT service providers. * Prepare departmental performance reports and IT key performance indicators (KPIs). * Ensure the availability and integrity of company information. * Support and oversee projects for implementing new systems or technologies. Location: Santa Maria/RS Schedule: Monday to Friday, from 7:30 AM to 5:30 PM Compensation: Salary + Transportation Allowance (VT) + Worker's Food Program + Health Insurance (100% company-funded family group monthly premium) + Dental Insurance + Group Life Insurance + Education Incentive Program **Minimum Requirements:** * Completed Technical Course in Information Technology * Preferred: Bachelor’s degree completed or in progress in Information Technology, Information Systems, Computer Science, Computer Engineering, or related fields. * Experience in the following areas: \- Network and server administration. \- Basic SQL knowledge \- Oracle database; \- Information security and backup. \- ERP systems. \- Incident management and technical support. \- Technology project management. Employment Type: Full-time, CLT (Consolidated Labor Laws) Salary: Starting from R$5\.000,00 per month Benefits: * Medical assistance * Dental assistance * Education allowance * Life insurance * Transportation allowance Workplace: On-site