Hiring: Technical Support Assistant / NOC / Level 1 - Applications Open

Description

Job Summary: A Level 1 technical support professional providing on-site and remote assistance, performing hardware, software, and network maintenance, configuration, and diagnostics. Key Highlights: 1. On-site and remote technical support (phone, email, Help Desk) 2. Hardware, software, and network maintenance and configuration 3. Diagnosis and resolution of issues in commercial automation **RESPONSIBILITIES:** Provide on-site Level 1 support to the company's clients to resolve service tickets and offer technical assistance to end users; Deliver support on-site and/or via phone, email, and the Help Desk system, logging tickets and updating documentation; Perform hardware, software, and system testing and evaluation; Maintain computers; Configure routers and modems; Install and maintain network assets; Diagnose and resolve issues with commercial automation equipment. **REQUIREMENTS:** Relevant work experience; Prior employment at a telecommunications company. **WORK SCHEDULE:** Monday to Friday, from 08:00 to 18:30; On-call duty and 7-day shift coverage. **BENEFITS:** Transportation Voucher (VT), Meal Voucher (VR) Register your resume at buscarvagas.com.br and stay updated on the best opportunities.