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Job Summary: The professional will control and organize merchandise, process deliveries, schedule services, and assist customers, aligning with Deltasul's culture of integrity and teamwork. Key Highlights: 1. Opportunity to join a team that values integrity and responsibility. 2. Focus on customer service and merchandise organization. 3. A company with over 70 years of history and a customer-centric approach. Deltasul is a company that believes in relationships built on integrity, responsibility, teamwork, and dedication. We are seeking professionals who identify with this role, as well as with our company’s culture and values. If you are one of these individuals, please send us your resume! **Responsibilities and Duties** * Control and organize incoming and outgoing merchandise * Process deliveries and organize merchandise storage locations in the system * Schedule deliveries, installations, and technical assistance requests for merchandise * Receive payments via credit and/or debit card * Assist customers with questions regarding merchandise and services * Assist in organizing merchandise displays **Requirements and Qualifications** * High school diploma preferred * Basic understanding of customer service principles * Basic computer skills * Appropriate written and verbal communication skills **Additional Information** * Transportation allowance * Unimed health plan * Competitive compensation aligned with the role **Our Story** We began our journey in 1952 as Ferragens Mirandoli, in the city of Três Passos, in the interior of Rio Grande do Sul. Our story reflects an entrepreneurial and pioneering spirit, making us one of the leading retail companies in the state’s interior, specializing in furniture, home appliances, and life-enabling solutions. In 1998, our brand evolved into Deltasul, and we continued contributing to delivering a wide variety of products to all residents of Rio Grande do Sul, through excellent customer service and a fast, simplified credit program. We aim not only to include our customers in the consumption experience but also in transforming their homes into true homes—comfortable, high-quality, and beautiful. Over these 70+ years, the world has changed—and so have we—without losing our roots. Our customer remains our top priority, and strengthening trust-based, credible relationships is our daily commitment. We reinforce these values in our interactions with suppliers, employees, and especially with all our customers—from in-store service, delivery and installation, to all other services offered—to make their homes the best place in the world. **Mission** Make your home the best place in the world. **Vision** To be an efficient and innovative company that delivers a positive, differentiated experience in product and service sales. **Our Values** Connection with People People are at the heart of what we do. We engage authentically, warmly, and uniquely with our customers and employees. Integrity We act ethically and respectfully in our relationships with customers, employees, and suppliers. Customer Focus We go the extra mile for our customers. We make decisions prioritizing service excellence, both internally and externally. We provide attentive service and begin with active listening to create solutions and resolve issues. Continuous Improvement We continuously evolve and adapt our processes in pursuit of excellence. Improvement is an endless learning journey—thus, we are passionate about the journey itself. Innovative Attitude We assume daily responsibility for shaping the reality we wish to live in—thinking and acting to make it happen. We are the protagonists of our own future. Sustainability We preserve the financial sustainability of our business, as well as environmental and social sustainability within the communities where we operate.
