OPERATIONS COORDINATION

Description

Job Summary: Responsible for shipping, receiving, verification, and labeling activities, leading the team and ensuring compliance with safety and quality standards and procedures. Key Highlights: 1. Leadership and team management in logistics operations. 2. Focus on safety, quality, and compliance with procedures. 3. Involvement in receiving, shipping, and inventory control processes. **Job Description:** ---------------------- **This position is also inclusive for persons with disabilities (PCDs).** Responsible for activities including shipping, receiving, verification, labeling, and team leadership within the respective area. Also responsible for administrative support tasks, productivity tracking, and HR-related controls associated with the aforementioned activities; monitoring and communicating key performance indicators and general company information during briefings; ensuring compliance with DHL’s Safety, Quality, and other operational policies and procedures. **Requirements and Responsibilities:** ----------------------------------- **What are the requirements?** * Completed undergraduate degree * Preferably with experience in logistics routines. * **Among your main responsibilities, you will include:** * Monitoring receiving, labeling, dimensional weighing, returns, discrepancies, CX One, and pallet building processes to ensure targets are met and agreed service levels with customers are fulfilled; * Ensuring compliance with Health, Safety, and Environment (HSE) concepts and regulations; * Assigning tasks to assistants, operators, verifiers, task assistants, and analysts; * Maintaining cleanliness and order in the workplace; * Conducting safety briefings; * Leading the team and supervising areas to ensure adherence to customer/DHL operational system procedures and processes; * Monitoring material movement flow, correcting and guiding employees in cases of doubts or non-conforming behaviors; * Tracking area KPIs; * Scheduling training sessions; * Reporting accidents and incidents per safety procedures; * Managing workloads according to priorities; * Updating internal communication channels by gathering and disseminating information and guidance to ensure awareness across all staff and continuous process improvement; * Ensuring supply of area consumables by verifying replenishment needs to prevent unplanned stoppages; * Participating in internal audits by organizing documents, making them available, and accompanying auditors upon request to meet internal and customer requirements; * Using PPE in accordance with occupational safety guidelines to ensure personal and collective safety; * Ensuring workplace organization and cleanliness, removing waste generated from goods handling to support corporate quality programs; * Complying with operational procedures and respecting HSE, Quality, Radar Program, and DHL Supply Chain Code of Conduct standards. **Benefits \- Here's what you'll find:** ------------------------------------------ * Medical Assistance (On-site clinic, no monthly fee, extended to dependents); * Dental Assistance (Employee plan covered by DHL, nationwide coverage); * Meal Benefit (Meal voucher or company cafeteria, depending on location); * Transportation Benefit (Transportation voucher or shuttle service, depending on location); * PPR \- Annual Profit Sharing Plan; * Life Insurance; * Gympass (Nationwide network of partner gyms); * Discount Club (Promotional discounts across multiple categories). **About DHL** --------------- DHL Supply Chain is a global leader in logistics, connecting people and businesses. With innovative solutions and efficient operations, we value every individual and believe in the power of diversity. We foster a safe, inclusive, and collaborative environment where every talent can grow and build a purpose-driven career. Click here to learn more!