PJ Relationship Manager

**Description and Responsibilities:** **Working Hours:** Example: Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break. **Level:**
- Manage client relationships
- Drive sales targets
- Competitive benefits package

Job Summary: We are seeking a proactive, organized, and highly communicative General Assistant to provide customer service and operational support. Key Highlights: 1. In-person and digital customer service with a focus on excellence 2. Product organization and restocking, as well as cash handling and sales 3. A dynamic environment with varied tasks and management support Position: General Assistant (Customer Service) \- Hourly CLT Contract We seek a professional who is **proactive and organized**, with **excellent communication skills**. Role Summary This is a general role involving everything from maintaining the store environment to direct customer interaction. Main Responsibilities * **Customer Service:** Greet and assist customers in person and via digital channels, focusing on service excellence and sales. * **Store Operations:** Perform daily store opening and closing procedures. * **Inventory Management:** Organize, clean, and **restock products** on shelves (products arrive pre-packaged for sale, with no direct food handling). * **Cash Handling and Sales:** Operate the cash register, record sales, and carefully package products. * **Maintenance:** Maintain overall store organization and cleanliness. * **Operational Support:** Carry out various tasks and provide management support as needed. Requirements and Qualifications * Completed high school education. * **Organization** and attention to detail are essential. * Ability to interact effectively with the public and strong communication skills. * Proactivity and willingness to perform varied tasks. * Prior customer service experience preferred (not mandatory but advantageous). * Advantage: Intermediate English proficiency for serving foreign customers. Compensation and Benefits (Hourly CLT Model) * **Contract Type:** Hourly CLT (Probationary Period: 45\+45 days). * **Special Date Premium:** Hours worked on **Sundays and Holidays** will be paid with a 100% premium. * **Employee Rights:** Full statutory benefits (13th salary, vacation \+ one-third bonus, FGTS, weekly rest pay), calculated based on actual hours worked. Working Hours (Rotating Shift System) Hours follow a two-week rotating schedule, with base shifts of 5h30 (morning or afternoon). * **Base Shift (Tuesday to Saturday):** * *Morning shift:* 08:00–13:30 * *Afternoon shift (Your Base Shift):* 13:30–19:00 * **Week 1:** You have **TIME OFF** on Monday. You work your **Base Shift** (13:30–19:00\) Tuesday through Saturday. On Sunday, you **WORK** from 08:00 to 12:00\. * **Week 2:** On Monday, you **COVER THE STORE ALL DAY** (09:00–13:00 and 14:00–18:00\). Tuesday through Saturday, you work your **Base Shift** (13:30–19:00\). You have **TIME OFF** on Sunday. **Holidays:** Rotating shift system (08:00–12:00\) with compensatory time off. How to Apply If you identify with this opportunity and seek a dynamic and organized work environment, please submit your updated resume! We look forward to receiving your application! Job Type: Permanent CLT Selection Question(s): * Availability to work on Sundays and holidays

João Silva
Indeed · HR