Store Supervisor

Description

Job Summary: Responsible for supervising the operational team, ensuring store process excellence and contributing to business results. Key Highlights: 1. Team leadership and motivation 2. Focus on operational results 3. Ensuring process excellence Responsible for supervising the store's operational team and contributing to achieving the operational results expected by the company for the store; Supporting store team motivation; Ensuring store process excellence through continuous team training; Keeping the store team informed and aligned with store operational goals by conducting daily team meetings; Contributing to delivering the store's expected operational results by executing and controlling all operational processes; Ensuring the NPS survey is conducted using the designated application according to the target set by the marketing department; Performing store opening and/or closing based on verification of the scheduled shift roster; Monitoring KPIs by supporting the development of action plans and achievement of targets; Executing the employee overtime bank compensation plan through daily monitoring. Requirements and Qualifications Minimum education: Currently pursuing a Bachelor's degree; Availability to work on Saturdays, Sundays, and holidays (6x1 rotating schedule); Experience in retail store leadership; Proficiency in Excel. Additional Information Transportation Allowance; Medical Assistance; Dental Assistance; Pharmacy Allowance; Meal Voucher (per company policy); Life Insurance; GymPass; Annual target bonus linked to individual and company performance. **Minimum Education Level:** Bachelor's degree