ADMINISTRATIVE ASSISTANT – STUDENT SUPPORT – ALVORADA/RS

Description

Job Summary: Student support with a focus on financial matters and debt negotiation to retain and foster student loyalty. Key Highlights: 1. Customer service and clarification of financial questions 2. Debt negotiation 3. Student retention and loyalty initiatives We are Cogna, the largest and most comprehensive educational services company in the country. With nearly 60 years of history and over 60 brands, we operate broadly and integrally, providing solutions for schools, governments, and students aged 2 to 100. Among our brands are Anglo, Red Balloon, and Anhanguera, as well as publishers Ática, Saraiva, and Scipione—reflecting the diversity and strength of our educational ecosystem. We have over 26,000 employees, and our purpose is clear: to deliver educational solutions that empower individuals and organizations to build a better version of themselves. Want to join a team that innovates and impacts millions? Your journey starts here! **Responsibilities and Duties** Student support using internal platforms; Analysis of financial issues related to enrollment and clarification of questions; Filling out spreadsheets, opening and tracking internal requests; Debt negotiation; Student retention and loyalty initiatives. **Requirements and Qualifications** Completed high school education. Undergraduate studies in progress. Proficiency in Microsoft Office Suite. Work schedule: Monday to Thursday, 11:00–16:00 / 17:00–21:00; Friday, 11:00–16:00 / 17:00–21:00. **Additional Information** Strong communication skills; Proactive attitude; Good interpersonal relationships; Ethics; Strong negotiation ability; Organizational skills; Resilience; **But wait—there’s more!** * Undergraduate and postgraduate scholarships: available at our educational units for you and your dependents (spouse and children). * Birthday day off: choose one day to relax and celebrate. * SESC membership: access numerous opportunities to improve quality of life. * Univers pharmacy plan: discounts on a wide variety of medications. * Corporate university: diverse learning paths and free courses to support your continued growth with us. * Book discounts: purchase top titles from our publishing houses. * Wellhub (Gympass): stay active in your daily life. * Ninho Program: a dedicated program for our families expecting a new baby. * Valoriza – Internal Recruitment Program: accelerate your career through internal opportunities. * Life insurance: mandatory for all CLT employees at no cost; coverage begins on your admission date. Here, we believe in respect, diversity, and the pursuit of inclusion across all dimensions. All qualified candidates will be considered without regard to race, gender, gender identity or expression, sexual orientation, nationality, genetics, disability, or any other basis. Our purpose is to continuously advance and generate employability for diverse talents. Join us and enrich our team! We are Cogna, the largest and most comprehensive educational services company in the country. With nearly 60 years of history and over 60 brands, we operate broadly and integrally, providing solutions for schools, governments, and students aged 2 to 100. Among our brands are Anglo, Red Balloon, and Anhanguera, as well as publishers Ática, Saraiva, and Scipione—reflecting the diversity and strength of our educational ecosystem. We have over 26,000 employees, and our purpose is clear: to deliver educational solutions that empower individuals and organizations to build a better version of themselves. Want to join a team that innovates and impacts millions? Your journey starts here!