Job Summary: A hotel is seeking a Front Desk Supervisor to lead the team, ensure service quality, optimize check-in/out processes, and monitor guest satisfaction. Key Highlights: 1. Supervise the front desk and audit team. 2. Ensure high-quality guest service. 3. Monitor quality and satisfaction metrics. The hotel seeks a Front Desk Supervisor in Campo Grande (Downtown). **Responsibilities:** Supervise the front desk and audit team to ensure high-quality guest service. Ensure proper execution of check\-in, check\-out, and other front desk routines. Monitor guest quality and satisfaction metrics, proposing operational improvements. Manage staff schedules and support the organization of the front desk workflow. Previous experience as Front Desk Coordinator, Guest Services Manager, Customer Service Supervisor, or Front Desk Leader may indicate alignment with some responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Full-time, on-site. * Schedule: Full-time. * Working Hours: To be determined.
João Silva
Indeed · HR
João Silva
Indeed · HR
