Description
We are the Energisa Group!
With over a century of history, **Energisa** is the largest private group in Brazil's electricity sector with 100% national ownership. Our diversified portfolio covers **distribution companies**, **transmission concessions**, large-scale renewable **power generation**, an innovative energy solutions brand — (re)energisa — featuring distributed generation from **renewable sources**, energy **trading** in the free market, and **value-added services**, as well as a **shared services center**, a **contact center** company, and the **fintech** Voltz — the first in our sector to operate in the digital accounts market.
Through our more than 17,000 employees, we transform energy into comfort and development for over 20 million people. We believe in the power of diversity and pluralism to drive innovation and achieve extraordinary results. Everyone is very welcome here!
**Want to be part of this story?** Check whether this opportunity matches your profile and join us on this selection journey!
**Responsibilities and duties**
Act as the front-end of the IT team within business units, ensuring continuity, security, and reliability in managing technology and communications assets. The role involves receiving strategic requests and serving as the liaison for VPT standards, ensuring accurate interpretation and implementation of corporate strategies. The objective is to foster synergy between IT initiatives and business goals, supporting budgetary management and guaranteeing the proper functioning of local infrastructure, microcomputing, and mobility.
* Respond to incident tickets and low-complexity service requests originating from the service center;
* Configure IT equipment for fixed processes and mobility;
* Update software;
* Perform preventive and/or corrective maintenance on IT computers used in fixed processes and mobility;
* Perform preventive and/or corrective maintenance on IT printers used in fixed processes and mobility;
* Perform preventive and/or corrective maintenance on IT smartphones used in mobility and corporate telephony;
* Grant user access to devices and/or applications;
* Perform corrective maintenance on data and telephony network points;
* Provide on-site support at regional offices outside the operational headquarters.
**Requirements and qualifications**
* Completed technical-level education in the IT field.
* CFT.
*Skills:*
* IT service management framework
* Operating systems
* Basic and productivity software
* Structured cabling
* Hardware maintenance
* Good information security practices
* Information technology.
**Additional information**
Our **PEOPLE** are our greatest ENERGY. With your well-being in mind, we offer a wide range of benefits. Take a look at what you’ll receive:
* Meal allowance or food voucher for grocery shopping or dining at your favorite restaurant;
* Health and dental plans for you and your family;
* Private pension plan for financial savings and investments;
* Childcare allowance to support you during your children’s early years;
* Life insurance to provide greater peace of mind for you and your loved ones;
* Profit-sharing program, as an incentive for your work and results;
* Quality-of-life programs that ensure employee well-being and promote health;
* Scholarship programs to support your professional development;
* Gympass, giving you access to over 18,000 gyms across Brazil.
If you meet the position’s prerequisites, submit your application and pay attention to these tips:
* *During the selection process, communication will occur via email or phone. Ensure your contact details are up to date and monitor your inbox regularly — including your spam folder. Be attentive to incoming calls; our corporate phone numbers include varying area codes.*
* *If you receive negative feedback, don’t get discouraged — keep an eye out for other opportunities.*
Did you know we’re **one of the largest groups in Brazil’s electricity sector?** With 120 years of history, we’re an **ecosystem** of products and services dedicated to leading the energy transition — connecting people and businesses to the best energy solutions and building a more sustainable world. We operate in 977 municipalities across all regions of Brazil, delivering energy to over 20 million people.
Our most visible work lies in energy distribution, but we offer much more. Beyond our nine electricity distribution companies and thirteen transmission concessions, we operate a centralized photovoltaic generation plant and one of the country’s largest distributed photovoltaic generation parks, under our innovative brand (re)energisa. We also operate in the Free Energy Market, offering value-added solutions to our customers.
Additionally, we have diversified our portfolio through natural gas distribution and trading, following the acquisition of ES Gás, and, since November 2024, through participation in the assets of Cegás, Copergás, Algás, and Potigás. We are also investing in the generation, distribution, and trading of bio-solutions — such as biogas, biomethane, and biofertilizer — through Agric.
Our **mission** is to transform energy into comfort, development, and new possibilities — sustainably. To accomplish this, we rely on approximately 17,000 employees who make a difference every day.
You too can be part of this transformation story.
Let’s build a more sustainable world together?