Commercial Supervisor

Description

Job Summary: The Commercial Supervisor will act as a facilitator, guiding and supporting the team of consultants, while also planning and defining commercial targets to ensure excellence and innovation. Key Highlights: 1. Acting as a facilitator and providing support to the team of consultants. 2. Responsible for planning and defining commercial targets. 3. Managing sales teams and resolving conflicts. **Job Description:** Who We Are At Grupo Morada, we build experiences rooted in respect, innovation, and responsibility, guided by our purpose of serving to transform the world. Our commitment to excellence drives us to continuously evolve, striving to deliver transformative experiences for our customers and employees. If you identify with our values and wish to grow in an environment that values respect and innovation, join us in shaping tomorrow. What Does a Commercial Supervisor Do? The Commercial Supervisor acts as a facilitator, guiding and supporting the Morada da Paz consultants’ team. They are also responsible for planning and defining commercial targets. **Main Responsibilities:** Apply methods related to activity planning, tailored to the product and target audience, to ensure process compliance; Manage performance indicators across sales channels, monitoring, measuring, and analyzing data and immediate actions related to the method; Plan and execute all aspects involving people management; Resolve any discrepancies and conflicts arising within the team; Positively engage the team in activities and goal achievement; Ensure compliance with departmental Operational Procedures by monitoring, supervising, and guiding operators during execution to maintain the planned service standard; Analyze team performance results using available data and information to assess team performance; Propose sound and feasible solutions for anomalies detected in the sales method when the intended outcome is not achieved; Present the consultants’ team results to the Commercial Management using previously analyzed data, enabling decentralized management and better decision-making; Ensure adherence to Discount Policies and Payment Terms to avoid unnecessary discounts or potential losses in the sales process, whenever required; **Requirements:** Completed Bachelor’s degree (a postgraduate degree is a plus – proof required); Two to three years of experience managing sales teams; Valid Brazilian Driver’s License Category B (mandatory); Negotiation techniques; Conflict resolution skills; Interpersonal relationship skills.