
The key to a great interview is preparation. I’ve seen too many managers wing it, and that’s a recipe for a bad hire. Start by reviewing the candidate’s resume and the job description side by side. Identify the top three skills or experiences you absolutely need to confirm. That’s your core focus.
I always design a structured interview process. This means asking every candidate the same core questions, which makes it fairer and more reliable. For example, I use behavioral questions like “Tell me about a time you dealt with a difficult team member.” This predicts future performance better than "How would you handle...?" I also use a scoring rubric. I rate each answer on a scale of 1-5 for specific criteria. This removes bias and makes the decision data-driven.
Here’s a simple breakdown of question types I use:
| Question Type | Purpose | Example |
|---|---|---|
| Behavioral | Predicts past behavior | “Describe a project that failed and what you learned.” |
| Situational | Tests problem-solving | “If you had conflicting deadlines, how would you prioritize?” |
| Technical | Verifies hard skills | “Walk me through how you would build a report in Excel.” |
| Cultural Fit | Assesses values | “What kind of work environment helps you do your best work?” |
I also leave 15 minutes at the end for the candidate to ask questions. Their questions tell me a lot about their priorities. A good candidate asks about team dynamics, growth opportunities, or the challenges of the role. A weak one asks about lunch breaks or vacation days. After the interview, I write down my notes within 15 minutes while the memory is fresh. I focus on facts, not feelings. Saying “they seemed nervous” is useless. Saying “they struggled to answer the question about conflict resolution” is actionable.

I focus on connection more than a checklist. I start every interview by saying, “I’m not trying to trick you. I just want to see if we’re a good fit for each other.” That immediately relaxes people. I ask fewer questions and listen more. I pay attention to energy levels and body language. If someone is passionate about their work, it shows. I also tell them about the real challenges of the job, not just the perks. Honesty builds trust. I’ve hired people who weren’t perfect on paper but had incredible potential, and they turned out to be my best team members.

Structure is everything. I use a scorecard for every candidate. I define the must-have traits before I even look at resumes. In the interview, I stick to a strict timeline. I use a panel interview for key roles. Two or three people from different teams ask questions. This gives me multiple perspectives and reduces personal bias. I also record the interview (with permission) so I can review specific answers later. The goal is to make the process repeatable. If I can’t explain why I hired someone in one sentence, my process is broken.

I’ve learned that unconscious bias is a silent killer in interviews. I now use a blind evaluation process. I remove the candidate’s name, school, and age from the first round of notes. I also use a standardized question set. Every candidate gets the same questions in the same order. I rate them immediately after the interview. I never compare candidates to each other while interviewing. I compare them to the job requirements. I also make sure my panel is diverse. Different perspectives catch different things. This has drastically improved my candidate quality and retention rate.

I focus on the candidate experience. The interview is a two-way street. I always send a detailed agenda beforehand. I tell them who they’ll meet and what to expect. During the interview, I ask about their career aspirations. I want to know if this role fits their long-term plan. I also share honest feedback about the team’s culture and challenges. A candidate who leaves feeling respected will tell others. I’ve seen a direct link between a good interview experience and a strong employer brand. It’s not just about finding the right person; it’s about making sure they want to join us.


