IT Support

Descrição

Resumo da Vaga: Um profissional de Suporte de TI é responsável por manter os sistemas de computador, redes e infraestrutura técnica de uma organização, garantindo que os funcionários possam usar a tecnologia de forma eficiente. Principais Destaques: 1. Fornecer assistência técnica a funcionários 2. Configurar e manter hardware e software 3. Solucionar problemas de hardware, software e rede An **IT Support** professional (also called IT Support Specialist or IT Helpdesk Technician) is responsible for maintaining an organization’s computer systems, networks, and technical infrastructure. Their main goal is to ensure that employees can use technology efficiently and without interruption. **Main Responsibilities** * Provide technical assistance to staff (in person, phone, email, or remote) * Install, configure, and maintain computers, printers, and other hardware * Set up and manage software applications * Troubleshoot hardware, software, and network issues * Reset passwords and manage user accounts * Maintain IT documentation and support tickets * Perform system updates and backups * Ensure cybersecurity practices are followed * Support email systems and cloud services **Daily Tasks** * Respond to helpdesk tickets * Diagnose technical problems * Repair or replace faulty equipment * Install antivirus and security patches * Assist with onboarding new employees (setup devices \& accounts) Pagamento: R$45\.000,00 \- R$75\.000,00 por ano Benefícios: * Assistência médica * Assistência odontológica * Previdência privada * Seguro de vida Local do trabalho: Presencial