IT Support Specialist

Descrição

Summary: Join Cybertron Labs as an IT Support Specialist, providing technical support, troubleshooting, and maintaining IT systems for a growing team. Highlights: 1. Opportunity to work with an innovative tech company 2. Professional growth and skills training opportunities 3. Friendly, collaborative environment **Job Description:** Are you passionate about technology and helping people solve problems? **Cybertron Labs Tecnologia Ltda.** is looking for a motivated **IT Support Specialist** to join our growing team in Amargosa. This role is perfect for someone who enjoys troubleshooting, working with end\-users, and keeping IT systems running smoothly. You’ll play a key role in supporting our employees and ensuring our technology infrastructure operates efficiently. **Responsibilities** * Provide first\-level technical support to staff and clients via email, phone, and chat. * Troubleshoot hardware, software, and network issues. * Install, configure, and maintain computers, printers, and other IT equipment. * Assist with system upgrades, patches, and security updates. * Document IT issues and resolutions clearly in the ticketing system. * Collaborate with team members to improve IT processes and workflows. * Support remote users and maintain smooth connectivity. **Requirements / Skills** * Previous experience in IT support, help desk, or technical support role. * Familiarity with Windows, macOS, and Linux operating systems. * Basic understanding of networking, VPNs, and cloud services. * Strong problem\-solving skills and attention to detail. * Excellent communication skills, both written and verbal. * Ability to work independently and in a team\-oriented environment. * Fluent in Portuguese; English is a plus. **Why Work With Us** * Join a growing, innovative tech company with modern tools and supportive culture. * Flexible working schedule with potential for remote support days. * Opportunities for professional growth and skills training. * Friendly, collaborative environment that values your contributions. **Ready to join our team? Apply today and help us keep our technology running flawlessly!** Pagamento: R$2\.500,00 \- R$3\.500,00 por mês Benefícios: * Assistência médica * Auxílio\-moradia * Previdência privada * Seguro de vida * Trabalho remoto Local do trabalho: Presencial