Resumo da Vaga: Gerenciar operações diárias, equipe, finanças e marketing de uma cafeteria, garantindo excelente atendimento ao cliente. Principais Destaques: 1. Gerenciamento completo das operações diárias da cafeteria 2. Liderança e desenvolvimento de equipe 3. Foco em excelência no atendimento ao cliente Key Responsibilities1\. Daily Operations * Open and close the shop * Ensure cleanliness and compliance with health and safety regulations * Monitor inventory (coffee beans, milk, pastries, supplies) * Coordinate with suppliers and place orders 2\. Staff Management * Hire, train, and schedule baristas and support staff * Supervise performance and provide feedback * Foster teamwork and maintain positive morale * Handle conflict resolution when needed 3\. Customer Service * Ensure a high\-quality customer experience * Address customer complaints professionally * Maintain service standards and brand image 4\. Financial Management * Manage budgets and control costs * Track sales and analyze performance * Handle cash management and daily reporting * Implement strategies to increase revenue 5\. Marketing \& Growth * Promote special offers and seasonal drinks * Manage local advertising or social media presence * Build relationships within the community Tipo de vaga: Tempo integral, Meio período Pagamento: R$130\.000,00 \- R$190\.000,00 por ano Carga horária prevista: 40 horas por semana Benefícios: * Assistência médica * Assistência odontológica * Previdência privada * Seguro de vida Local do trabalho: Presencial
João Silva
Indeed · HR
João Silva
Indeed · HR
