Training Instructor - Natal

Description

Job Summary: The professional will conduct training for sales and telesales teams, assist in executing activities, administer assessments, and prepare reports to support continuous process improvement. Key Highlights: 1. Conduct training and supervise sales and telesales teams. 2. Develop instructional materials and training programs. 3. Report anomalies to support continuous process improvement. **Job Description:** Conduct training for sales and telesales teams across the entire states of Rio Grande do Norte (RN) and Paraíba, to align information; Assist trainees in performing activities, receiving and clarifying questions, conducting field follow-ups and/or providing guidance, thereby enabling improved performance toward expected results; Administer assessments for completed training using specific forms and methods to verify training effectiveness; Prepare technical reports and evaluations regarding trainee performance and productivity; Support the commercial team in developing training programs and creating new training initiatives by designing instructional materials, observing daily practices, monitoring on-site process execution, conducting research, and studying relevant materials, among other activities; Report process execution anomalies to the immediate supervisor to enable prompt anomaly resolution and continuous process improvement. **Requirements:** Strong verbal and written communication skills; Communicative profile; Adaptability and flexibility; Technical knowledge of content presentation tools (PPT \| Canvas\| Google Slides, etc.); Creativity; Driver's license, Category B; and Willingness to travel. **Benefits:** * Extended maternity, paternity, and bereavement leave * Health insurance plan * Dental insurance plan * Transportation allowance * Meal or food allowance * FIVE-YEAR SERVICE BONUS