Job Summary: The Coordination Assistant performs internal administrative and operational routines, supporting Unit Coordinators and Microcredit Agents, with a focus on customer service. Key Highlights: 1. Focus on customer satisfaction and organization 2. Internal administrative and operational support 3. Public service and document management We believe our employees constitute the most important element for transforming the reality of communities and organizations still lacking public policies and access to citizenship. This is a position for our Talent Pool. INEC is seeking talented, passionate individuals who love what they do and aspire to go further. The Coordination Assistant carries out internal administrative and operational routines related to customer service and supports the responsibilities of Unit Coordinators and Microcredit Agents. If you are an organized professional driven by customer satisfaction, INEC is the place for you! Join this family that is ESSENTIALLY MADE OF PEOPLE! **Responsibilities and Duties** **Duties for this position:** * Customer service, providing information about products and services; * Conducting various inquiries and document control; * Document filing and organization; * Supporting unit managerial control tracking; * Supporting the credit proposal contracting process; * Other duties within the scope of this role; **Requirements and Qualifications** Legal age (18 years or older); Education: Completed High School; **Required Knowledge:** Experience in Administrative Routines and Public Service; Availability for inter-municipal travel; Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint). **Additional Information** **Base Salary:** R$ 1\.712,11 Situational Remuneration; Working Hours: Monday to Friday (8:30 AM to 5:30 PM). **Benefits of Working at INEC:** Professional development and training program; Medical and dental plans; Emotional well-being program; Private pension plan; Meal allowance and Basic Food Basket allowance: R$ 1\.496,46; Wellhub; Daycare reimbursement; Life insurance. Bring your talent to INEC! Our Contacts: Piauí Regional Office – Agroamigo Phone: (086\) 98802\- 0235 E\-mail: marta.leite@inec.org.br / laudiandro.silva@inec.org.br Apply now and join our selection process. \#INECFEITODEGENTE Founded in 1993, the Northeastern Citizenship Institute (INEC) is a Civil Society Organization (CSO) whose primary focus is the sustainable development of communities in Brazil’s Northeast region. In 2003, its qualification as a Civil Society Organization of Public Interest (Oscip) enabled INEC to establish a partnership with Banco do Nordeste to implement microfinance programs. Since then, INEC has accumulated 20 years of experience in microcredit, having managed the Crediamigo program between 2003 and 2022, and the Agroamigo program since 2005 to the present day. In 2021, the international NGO Water.Org joined INEC and BNB to facilitate access to water solutions through microcredit. In 2022, Agroamigo reached 1\.410\.064 active clients across 2\.074 municipalities in Brazil’s semi-arid region. Beyond microfinance, INEC invests in socio-environmental initiatives, serving children, youth, and adults through projects that significantly contribute to sustainable development based on income generation and social leadership, aligned with the United Nations’ Sustainable Development Goals (SDGs). Currently, INEC employs over two thousand professionals across all states of the Northeast and the northern regions of Minas Gerais and Espírito Santo. Join this team \#feitodegente and bring your talent to INEC!
João Silva
Indeed · HR
João Silva
Indeed · HR
