Call Center Operator

Description

Job Summary: Join AeC, a leading customer relationship management company, where you will have the opportunity to handle telephone, email, chat, WhatsApp, and voice interactions, delivering quick solutions to customers. Key Highlights: 1. Career development plan with internal promotions starting from the third month. 2. A company that values employee happiness and well-being. 3. Opportunities for growth and development. **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** As market leaders in customer relationship management for over 30 years—and certified since 2020 as one of the best companies to work for—you’ll find growth opportunities and an environment that prioritizes employee happiness and well-being. **Career Development at AeC**: At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a diversity-embracing company and want you to grow with us. Whether you have prior experience or not, join AeC! **Responsibilities**: Provide telephone support to answer customer inquiries and deliver rapid solutions, guiding them step-by-step to resolve issues. Work via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2\. Entry-level positions also available. No prior experience required; however, experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support consultant, collections agent, active or passive customer service agent, sales representative, interaction expert, operator, etc., is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, talented people, and abundant opportunities.** Employment type: Full-time CLT Compensation: R$1\.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR CONTACT: Format: @(gmail, outlook, yahoo, icloud).com