Customer Service Assistant

**Job Opening: Customer Service Assistant (Remote)** We are looking for a communicative, organized, and eager-to-learn individual to join our custome
- 100% remote work
- Training provided
- Competitive salary

We are **Quality Digital**! Learn more about us: * **A phrase that defines us** \- We are IT solutions experts and passionate about innovation! * **To infinity and beyond** \- We are *\#borderless*. Our team is spread across Brazil and the world. * **Our culture** \- Even though we are remote, we are united. We hold ceremonies to stay closer, share knowledge, and keep up with our company’s latest news! * **We are diverse** \- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment, valuing and promoting plurality. Therefore, **everyone has a place here**, regardless of race, gender, age, sexual orientation, religious belief, or disability. * **Our goal** \- To empower our clients’ businesses through innovative and sustainable solutions. Are you ready to join us on this journey? **Responsibilities and duties** **What are we looking for?** We are seeking a qualified **Power BI Developer** to join our team. In this role, you will transform large and complex datasets into presentable dashboards and reports to support business decision-making. You will work closely with various stakeholders to understand their data needs and deliver solutions that meet them. **Your day-to-day responsibilities will include:** * Designing, developing, and maintaining Power BI dashboards and reports. * Performing data extraction, transformation, and loading (ETL) processes. * Collaborating with stakeholders to understand their data requirements. * Ensuring accuracy and reliability of data presented in dashboards. * Training end-users on how to effectively use dashboards and reports. * Troubleshooting data-related issues and maintaining Power BI infrastructure. * Staying up to date with the latest Power BI / Fabric features, updates, and best practices. **Requirements and qualifications** **Requirements** * Bachelor’s degree in Information Systems or related field. * Proficiency in **Power BI** and other data tools. * Experience with **SQL, DAX**, and other data languages. * Strong understanding of data analysis and visualization principles. * Excellent problem-solving skills and attention to detail. * Good communication skills and ability to work well in a team. * Good command of English. **Nice-to-have qualifications** * Knowledge of ETL processes and data modeling. * Familiarity with Cloud technologies, Azure. **Working hours** * 06:00 / 15:00 (Remote) **NOTE:** Hey! If you don’t meet all the job requirements, we still invite you to apply — okay? We’ll carefully review your profile considering all your qualifications. **Additional information** **What you’ll find here:** * An environment conducive to **learning** and **professional growth** * **Performance evaluations** and **feedback**, aimed at continuous development of our people * **Meal and/or food allowance** for grocery shopping and meals * **Medical and dental assistance** so you and your family stay healthy * **Pharmacy partnership** offering discounts on medications * **Childcare allowance**, per current policy * **SESC partnership** for diverse cultural and leisure activities * **Partnerships for your studies**, including language learning, technology, and online course platforms * **Payroll-deductible loans** with attractive rates \+ financial education program * **Corporate University and knowledge pathways**, featuring diverse content on technology, soft skills, market trends, and much more * **Employee referral program**, with opportunities for rewards and bonuses * **Group life insurance** Here, there’s no shortage of stories to tell! So, how about grabbing your cup of coffee, tea, juice, or favorite beverage and learning more about us, falling in love with what we do, checking out our open positions, and becoming part of this ever-growing team?
João Silva
Indeed · HR