Job Summary: A technical support professional focused on handling tickets, configuring Outlook, supporting Office 365, and configuring devices such as laptops and smartphones. Key Highlights: 1. Handling routine tickets 2. Outlook configuration and Office 365 support 3. Device configuration (laptops and smartphones) Handling of routine tickets Outlook configuration and Office 365 support; Device configuration such as laptops and smartphones Experience as a technical support technician Knowledge of the activities described Availability to start immediately **Minimum Education Level:** Technical Course