Tech Lead

Description

**Who is Insi?** We are a consultancy specialized in digital transformation. But above all, we are a people-first company. People who listen before proposing. Who go to the core before presenting a solution. Who measure success by what truly changed—not by what was implemented. With over three decades of history and a global presence, we believe true transformation begins from within: within people, teams, and organizations—and this conviction guides every decision we make, every project we deliver, and every person we develop. **About the IT Area** Our IT area is the heart of support and stewardship for our Customer Service Systems and Platforms. We are the guardians of operational availability within the Customer Service Directorate, managing incidents and constantly collaborating with corporate technology teams and other verticals. Our goal is to guarantee an outstanding customer experience powered by robust and efficient systems. **The Role of the Technical Leader (TL)** The Technical Leader (TL) plays a fundamental role in designing and implementing best practices for software development, always grounded in agile methodologies. Within the Dev Team, the TL actively participates in agile ceremonies, backlog refinement, impact analysis, and the design of product backlog items. **Responsibilities and Duties** Technical Leadership: Act as a technical leader for developers, guiding and supporting the team on a day-to-day basis. Best Practices and Quality: Design and promote a set of best practices for agile software development. Refinement and Analysis: Actively participate in backlog refinement, impact analysis, and the design of product backlog items. Discovery and Business Hypotheses: Actively contribute to Discovery sessions, offering insights into business hypotheses from the perspective of software development practices and application construction. Technical Direction: Help define the product’s technical direction, ensuring its evolution and development quality. Communication and Alignment: Ensure clear communication between architectural definitions and software components. Standards and Compliance: Ensure adherence to Porto’s software development standards, including secure development and all other applicable technology standards used by the Squad. Process Optimization: Propose processes and tools that streamline the Squad’s daily work. Promotion of Technical Rituals: Promote among developers the adoption of technical processes and rituals—such as estimation, technical definitions, GitFlow, and technical debt mapping. Code Quality: Be accountable for the quality of developed code, compliance with acceptance criteria, maintenance, and continuous improvement. Strategic Alignment: Follow guidance from Architecture, Tech Leads, Information Security, and other disciplines related to Software Engineering. **Requirements and Qualifications** Education: Bachelor’s degree completed or in progress in a Technology-related field. Agile Methodologies and DevOps: Demonstrated knowledge and experience working in teams using agile methodologies and DevOps practices. Programming Languages: Solid knowledge of languages such as Java, Python, jQuery, JavaScript, HTML, Angular, and PL\-SQL. Cloud: Mandatory knowledge of Cloud platforms (AWS, Azure, GCP) for cloud-based development. Software Architecture: Knowledge of software architecture, including SOLID principles, DDD (Domain\-Driven Design), and software development best practices. Microservices: Knowledge of Microservices architecture. Containers: Experience with Containers and Container Orchestration (Docker, Kubernetes). Chatbot Experience: Experience with programming languages relevant to understanding the underlying code of chatbots, facilitating adjustments and collaboration with the development team. **Key Challenges of the Role** Ensure availability and performance of critical customer service systems. Provide technical leadership to the development team, fostering a high-performance and continuously learning environment. Balance innovation with the technical sustainability of systems. Stay up-to-date with the latest market trends and technologies, applying them strategically. Promote a culture of quality and software engineering best practices within the Squad. **Employment Model:** Remote work **Contract Duration:** 3 months **Why Build Your Career at Insi?** Because here you think, decide, and create together. We offer autonomy, clear goals, and an environment where Insiders have opportunities to interact with diverse technologies, participate in challenging projects, bring new ideas, and work from anywhere in Brazil—and why not?—the world. We are one of the best companies to work for in Brazil according to Great Place to Work, and among the top 10 employers in Brazil according to TIME magazine. **What Are Our Values?** * We are people serving people * We think and act like owners * We have a drive for performance * We grow and learn together * We pursue excellence and simplicity * We act with creativity and innovation Everyone is welcome regardless of condition, disability, ethnicity, religious belief, sexual orientation, appearance, age, or similar. We want you to grow with us in a welcoming environment full of opportunities. Do you identify with this? Then, **\#JoinInsi!**