Description
* **KPI Monitoring:** Monitor daily sales volume, customer conversion rate, and average transaction value.
Team Management
* **Leadership and Motivation:** Conduct daily meetings (e.g., the *morning briefing*) to align expectations and motivate sales staff.
* **Training:** Train the team on current collections, customer approach techniques, and cross-selling.
* **Scheduling and Evaluation:** Manage work hours, vacation schedules, and evaluate individual performance of each employee. \[1, 2, 3]
Operations and Store
* **Cash Handling Routines:** Supervise or perform cash register opening and closing, as well as end-of-day reconciliation.
* **Visual Merchandising:** Ensure attractive window displays and proper accessory presentation to attract customers.
* **Customer Service:** Intervene in complex customer inquiries and ensure customer satisfaction and loyalty. \[1, 2, 3]
* **Sales Strategies:** Implement promotional activities or focus on specific products to boost revenue.
* **Inventory Management:** Supervise goods receipt, organization, restocking, and loss prevention. \[1, 2, 3]
Compensation: R$2\.000,00 \- R$5\.000,00 per month
Benefits:
* Meal allowance
Work Location: On-site