Description
Delivery Manager / Phone\-Order Manager:
We are seeking a proactive, organized individual with leadership qualities to manage our delivery operation, ensuring speed, service quality, and excellence in the customer experience.
Responsibilities:
\* Coordinate kitchen, front-of-house, and delivery teams;
\* Ensure operational organization and smooth functioning;
\* Monitor order preparation and delivery times;
\* Resolve issues and provide team support;
\* Manage inventory, waste control, and cash reconciliation;
\* Assist with sales strategies and promotional activities;
\* Maintain company standards for quality and service.
✅ Desired profile:
\* Strong communication and leadership skills;
\* Agility and accountability;
\* Ability to work effectively under pressure;
\* Organizational skills and commitment;
\* Prior delivery experience is a plus;
\* Familiarity with iFood or other ordering systems is a plus;
\* Strategic mindset focused on results.
We seek someone who:
\* Is fully committed to the company;
\* Leads the team with respect and firmness;
\* Takes initiative and resolves problems promptly;
\* Pursues growth alongside the company.
Dynamic work environment, opportunities for professional growth and development.
Requirements:
\- Flexible availability of working hours
\- Extensive experience in this role (preferably in restaurants)
\- Residence in the Porto Alegre metropolitan area (preferably Canoas, Esteio, or Sapucaia do Sul)
\- Competitive salary commensurate with the role and market
Benefits: Transportation Allowance \+ On\-site Meal \+ Health Insurance
Employment Type: Full\-time CLT
Compensation: R$3\.000,00 \- R$3\.800,00 per month
Benefits:
* Medical assistance
* Transportation allowance
Work Location: On\-site