E-COMMERCE OPERATOR

Description

**Job Description** E-commerce Operator responsible for operational and administrative activities related to order processing, shipping, and customer service on online sales platforms. The professional will ensure the accurate execution of orders—from product picking to customer delivery—guaranteeing quality, agility, and control over e-commerce logistical and operational processes. **Responsibilities and Duties** * Process orders placed on e-commerce platforms; * Perform product picking, verification, and packaging; * Issue invoices and shipping labels; * Arrange parcel posting and dispatch at post offices and courier agencies; * Monitor order and delivery statuses; * Organize and manage physical and system-based inventory; * Operate e-commerce platforms and integrated systems; * Provide customer service through online channels (WhatsApp, chat, email, and marketplaces); * Maintain organization in the warehouse and shipping areas; * Meet company-defined operational deadlines and procedures. **Requirements and Qualifications** Completed high school education; Proactive; Dynamic. Prior experience in e-commerce, shipping, or logistics is desirable. **Working Hours** Monday to Friday, from 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM, with a 1-hour lunch break. Saturdays from 8:00 AM to 12:00 PM or 9:00 AM to 1:00 PM. **Benefits** We offer Meal Voucher and Transportation Voucher; Access to TotalPass & SESC; Medical and Dental Plans available upon enrollment (payroll deduction) — after probation period. **Compensation** Fixed salary.