We are hiring an IT Support Technician for on-site and remote assistance. **Responsibilities and technical competencies:** \- Availability for travel to provide external customer support \- Knowledge and ability to diagnose and repair computers and notebooks \- Management of Microsoft 365 and Google Workspace platforms \- Solid knowledge of Windows 10 and 11 \- Knowledge and ability to diagnose and resolve network issues \- Familiarity with Windows Server and Linux is desirable \- Provide on-site and remote technical support to users \- Perform preventive and corrective maintenance \- Configure workstations, notebooks, mobile devices, and peripherals **Organizational competencies:** \- Empathy and ability to translate technical information into simple language for customers \- Active listening \- Analytical and critical thinking \- Ability to integrate and collaborate effectively within a team \- Attendance, punctuality, and sense of responsibility regarding deadlines and commitments Compensation: R$1\.800,00 \- R$2\.300,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal voucher * Transportation voucher Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
