Job Summary: We are seeking committed and agile professionals to join an operational team focused on courteous, efficient, and safe customer service, delivering products and services with integrity and credibility. Key Highlights: 1. Customer-focused service emphasizing excellence and customer experience 2. Opportunity for continuous growth and development 3. Team-oriented work culture and professional ethics **About the Company:** The Galo Gas Station Network operates 41 units and maintains a strong market presence, focusing on service excellence, service quality, and continuous team development. **About the Position** At Galo Gas Station, we believe that customer service transforms the customer experience. We seek committed, agile professionals with strong communication skills to join our operational team. If you enjoy working with people, have energy to collaborate effectively, and seek growth opportunities, grow with us. **Job Mission** To deliver courteous, efficient, and safe service while offering products and services with integrity and credibility, ensuring customer trust and loyalty to the Galo Gas Station brand. **Main Responsibilities** * Greet customers and direct vehicles to the correct fuel pump * Refuel vehicles according to customer requests, confirming fuel type and amount before refueling * Use the Smart PDV system correctly during service interactions * Verify order slips and received payments * Offer additional products and services to customers * Maintain a clean, organized, and safe fueling area * Record license plates of vehicles purchasing convenience store items * Perform daily tally counts per shift * Restock merchandise and maintain organized displays * Properly use PPE (Personal Protective Equipment) and protective cream * Follow opening and closing checklists for the fueling area * Comply with safety regulations and operational procedures * Support onboarding and training of new team members * Maintain a professional and courteous demeanor throughout all customer interactions **Responsibilities** * Meet service, safety, and quality targets * Uphold the company’s image and credibility with customers * Maintain ethical, respectful, and professional conduct with customers and colleagues * Ensure accurate completion of order slips and operational processes * Properly use PPE and adhere to safety regulations * Attend mandatory training programs, including NR20 and Benzene * Identify potential risks and immediately report them to leadership * Focus on organization, cleanliness, and accident prevention Requirements: * Completed elementary education * Strong communication skills and ease in customer service * Availability to work rotating shifts, weekends, and holidays * Ability to work well in a team environment * Agility and capacity to resolve day-to-day operational issues Benefits * Transportation Allowance or Fuel Assistance worth R$ 196.00\. * Meal Allowance of R$ 400.00 per month worked. * Medical Assistance via Conexa Telemedicine (free), including: + 1 monthly consultation with a nutritionist + 1 monthly consultation with a specialist + 2 monthly consultations with a psychologist + Unlimited emergency consultations (benefit also valid for dependents). * GoGood: Wellness Program offering access to gyms at significant discounts, free health services, and comprehensive insurance coverage for employees and dependents. * Sesc Membership Card: discounts on cultural and sports events, affordable accommodations, courses, gyms, and health services. * Training and development programs for our employees * Life Insurance. * Maternity Kit.
João Silva
Indeed · HR
João Silva
Indeed · HR
