Job Summary: Livrarias Família Cristã is seeking a proactive and empathetic professional to join our Customer Service team, focusing on clarifying inquiries and resolving requests. Key Highlights: 1. Customer service through multiple channels 2. Focus on improving customer experience and satisfaction 3. Coordination with internal departments to resolve requests Livrarias Família Cristã is looking for a professional to join our Customer Service team. MAIN RESPONSIBILITIES: \* Customer service through multiple channels; \* Clarification of questions regarding products, orders, and deliveries; \* Monitoring and resolution of requests; \* Support in situations related to orders, returns, and deliveries; \* Registration and tracking of customer requests; \* Coordination with internal departments to resolve requests; \* Contribution to improving customer experience and satisfaction. PROFILE: \* Strong verbal and written communication skills; \* Organizational skills and attention to detail; \* Proactivity and agility; \* Empathy and problem-solving focus; \* Responsibility and commitment; \* Prior customer service experience is a plus. EMPLOYMENT TYPE: Contractor (PJ). COMPENSATION: R$ 2\.500,00 to R$ 3\.000,00 BENEFITS: On-site meal; Free parking; TotalPass. LOCATION: Livrarias Família Cristã Ibiporã/PR Job Type: Full-time CLT Pay: R$2\.500,00 \- R$3\.000,00 per month Benefits: * Transportation allowance Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
