Commerce Assistant

Description

Job Summary: The Commerce Assistant supports commercial activities, serves customers, organizes products, and provides administrative support to ensure operational efficiency. Key Highlights: 1. Supports commercial activities and customer service 2. Assists in product organization and inventory control 3. Provides administrative and operational support to the sales team The **Commerce Assistant** is responsible for supporting the company's commercial activities, ensuring smooth day-to-day operations. This professional performs essential functions related to customer service, product organization, and administrative support, directly collaborating with the sales and inventory teams. The Commerce Assistant plays a crucial role in customer satisfaction and team support, ensuring all commercial operations run efficiently and systematically. Responsibilities: * **Customer Service:** Assist in customer service by responding to inquiries, providing information about products and services, and ensuring a satisfying shopping experience. * **Product Organization:** Collaborate in organizing and restocking merchandise in the sales floor, maintaining a clean and orderly work environment. * **Sales Team Support:** Provide administrative and operational support to the sales team, including preparing documents and reports, and assisting with promotional campaigns. * **Inventory Control:** Assist in inventory verification, control, and organization, ensuring product availability and reporting replenishment needs. * **Order Processing:** Support order processing and tracking, ensuring customer requests are fulfilled efficiently. * **Administrative Tasks:** Perform administrative tasks related to the commercial department, such as issuing invoices, updating records, and document management. Qualifications: * Completed High School education. * Prior experience in customer service or administrative roles. * Basic computer skills (Microsoft Office suite). * Strong verbal and written communication skills. * Ability to work collaboratively and solve problems. Competencies: * **Communication:** Ability to communicate clearly and effectively with customers and colleagues. * **Analytical Skills:** Aptitude for handling data and information to assist in decision-making. * **Teamwork:** Ability to collaborate harmoniously with other team members. * **Time Management:** Ability to organize and manage daily tasks efficiently. * **Proactivity:** Ability to identify needs and improvement opportunities without constant supervision. * **Problem Solving:** Ability to handle unexpected situations and resolve issues quickly and effectively. * **Customer Service:** Strong focus on customer service, consistently aiming to deliver the best possible experience. * **Organization:** Ability to maintain an organized work environment and processes, ensuring efficient operations. * **Flexibility:** Willingness to adapt to new tasks and changes in the work environment. Employment Type: Full-time CLT Salary: R$2.000,00 \- R$2.500,00 per month Benefits: * Life insurance * Transportation allowance Education: * Completed High School (Preferred) Work Location: On-site