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Customer Service Assistant

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelHigh School Diploma

Description

About the Position We are seeking an organized, communicative, and welcoming professional to join our team in the Concierge department at SONO BRASIL CONSULTORIA. You will be responsible for confirming and monitoring polysomnography examinations, ensuring a safe and humanized experience for our patients. Main Responsibilities: - Confirm polysomnography examination appointments. - Monitor patients’ experience throughout the entire process. - Provide support and clarify doubts regarding examinations. - Deliver empathetic and human-centered service. - Maintain organization of patient-related information and records. Company Culture At SONO BRASIL CONSULTORIA, we value empathy, organization, and clear communication. We strive to create a collaborative work environment where each team member plays a vital role in our patients’ well-being. Benefits: - Market-competitive salary. - Meal allowance. - Transportation allowance. - Opportunities for professional growth and development. - Welcoming and collaborative work environment. **Requirements and Qualifications** - Completed high school education. - Prior experience in customer service or concierge roles. - Strong verbal and written communication skills. - Organizational skills and ability to manage multiple tasks. - Empathy and sensitivity when interacting with patients. - Basic computer literacy, especially Microsoft Office Suite. **Additional Information** - Transportation Allowance - Food Allowance - Meal Allowance

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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