AI/ML Developer | Mid (Remote)

Description

Job Summary: Responsible for creating and optimizing conversational experiences using generative AI, Dialogflow, and NLP, integrating chatbots across multiple channels and enhancing UX. Key Highlights: 1. Create and configure intents, entities, and conversational flows in Dialogflow 2. Develop conversational experiences using generative AI 3. Optimize bot interaction performance and accuracy . **Responsibilities and Duties** * Create and configure intents, entities, and conversational flows in Dialogflow (CX or ES) * Develop conversational experiences using generative AI (prompts and playbooks) * Build conversational interfaces focused on natural language (NLP) * Integrate chatbots with various channels (web, apps, WhatsApp, etc.) * Optimize bot interaction performance and accuracy * Continuously improve user experience based on real-world data **Requirements and Qualifications** * Practical experience with Dialogflow (CX or ES) * Experience building conversational flows (intents, entities, contexts) * Hands-on experience applying generative AI to chatbots (prompt design / playbooks) * Knowledge of NLP (Natural Language Processing) * Experience integrating chatbots across multiple channels * Ability to think in terms of user journey and conversational UX Compass UOL is a global firm and part of the AI Revolution Company, together transforming organizations using Artificial Intelligence, Generative AI, and other of today’s most advanced technologies. We equip our team with proprietary and external AI\-driven tools to design and build digital\-native platforms, integrating cutting\-edge technologies and enabling companies to innovate, transform their businesses, and drive success in their markets. To achieve this, we attract and develop the best talent, creating opportunities that enhance people’s lives and highlight the positive impact of disruptive technologies. We empower borderless talent and promote knowledge and opportunities in the latest market trends, driving significant personal and professional growth. **Join us and be part of the AI\-driven revolution.**