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Job Summary: Provide multiskill support to platform users, managing and resolving customer cases and inquiries with a focus on technical support and financial issues. Key Highlights: 1. Dynamic and collaborative environment of constant transformation and growth 2. Focus on professional development and quality of life 3. Opportunities for internal promotions and career planning **Have you ever considered working in a dynamic place within a collaborative environment of constant transformation and growth?** **Join our team!** **Are you passionate about sports and possess in-depth knowledge of various markets? Are you an analytical, results-oriented person who follows trends in the sports world? This opportunity is for you!** **\#JoinTP** **Responsibilities and Duties:** Provide multiskill support to platform users, primarily aiming to efficiently manage and resolve customer cases and inquiries. Clarify questions regarding technical support requests and financial issues. **Salary: R$**1\.615,33 \+ Benefits \+ Career Plan **Working Hours:** Various shifts **Schedule:** 6x1 \- alternating days off \| 06:20 **Work Mode:** On-site \| **Work Location:** Parnamirim/RN **What We Are Looking For (Requirements):** * Must be of legal age; * High school diploma completed; * Basic/intermediate English language proficiency Availability to work on-site at the Parnamirim/RN campus **At TP, well-cared-for people deliver extraordinary results!** We are a market reference when it comes to benefits—and for good reason. Here, we value quality of life, professional development, and the security of our employees. Discover some of the differentiators that make TP an excellent place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Plan: in just 3 months, you can take your next step. * Educational Partnership: discounts up to 50% to support your development. **Financial Benefits** * Differentiated PLR – we recognize and reward your performance. * Meal voucher and food voucher. * Fuel voucher (for night shift). * Bullla Card: salary advance and payroll-deducted loans. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health and Quality of Life** * TotalPass: quality of life and access to gym networks. * Health Plan including dependents – we care for those you love. * Daycare Assistance: up to the child's first 60 months, supporting mothers and fathers. * Quality of Life Program: physical, mental, social, and financial well-being. **All our positions are inclusive and open to People with Disabilities.** Please note that our selection process consists of multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please also note that participation in all stages does not guarantee approval for the position. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle. **Thank you for your interest in joining TP—we wish you good luck!**
