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RN - CUSTOMER SUPPORT CONSULTANT - ONLINE GAMES SUPPORT

R$1,615/year
Indeed
Full-time
Onsite
No experience limit
No degree limit
Av. Piloto Pereira Tim, 172 - Centro, Parnamirim - RN, 59146-480, Brazil
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Description

Job Summary: Provide multiskill support to platform users, efficiently managing and resolving customer cases and inquiries, with a focus on technical and financial support. Key Highlights: 1. Dynamic, collaborative, and constantly evolving environment 2. Focus on analysis, results, and tracking sports trends 3. Provide multiskill support and resolve customer inquiries **Have you ever considered working in a dynamic setting within a collaborative, constantly transforming, and growing environment?** **Join our team!** **If you are passionate about sports and possess in-depth knowledge across various markets; if you are analytical, results-oriented, and closely follow trends in the sports world—this opportunity is for you!** **\#JoinTP** **Responsibilities and Duties:** Provide multiskill support to platform users, primarily aiming to efficiently manage and resolve customer cases and inquiries. Clarify questions related to technical support requests and financial issues. **Salary: R$**1\.615,33 \+ Benefits \+ Career Development Plan **Working Hours:** Multiple shifts available **Schedule:** 6x1 \- alternating days off \| 06:20 **Work Mode:** On-site \| **Work Location:** Parnamirim/RN **What We Are Looking For (Requirements):** * Must be of legal age; * High school diploma completed; * Basic/intermediate English proficiency Availability to work on-site at the Parnamirim/RN campus **At TP, well-cared-for people deliver extraordinary results!** We are a market reference when it comes to benefits—and it’s no coincidence. Here, we value quality of life, professional development, and the security of our employees. Discover some of the differentiators that make TP an excellent place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Development Plan: advance to your next step in just 3 months. * Educational Partnership: discounts of up to 50% to support your development. **Financial Benefits** * Differentiated PLR – we recognize and reward your performance. * Meal Voucher and Food Voucher. * Fuel Voucher (for overnight shifts). * Bullla Card: salary advance and payroll-deducted credit. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health and Quality of Life** * TotalPass: quality of life and access to gym networks. * Health Plan including dependents—we care for those you love. * Daycare Assistance: up to the child’s first 60 months, supporting parents. * Quality of Life Program: physical, mental, social, and financial well-being. **All our positions are inclusive and open to People with Disabilities.** Please note that our selection process consists of multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please remember that participation in all stages does not guarantee approval for the position. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle. **Thank you for your interest in joining TP—and best of luck!**

Source:  indeed View original post
João Silva
Indeed · HR

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