**About the opportunity:** We are looking for an IT Assistant to focus on continuous improvement, process automation, and operational efficiency. This professional will be responsible for ensuring the proper functioning of internal systems, providing technical support to users, and developing integrations and automations that optimize department routines. If you are analytical, enjoy technological challenges, and have the ability to turn data and processes into smart solutions, this position is for you! **Main responsibilities:** Provide user support and assistance with the company's corporate systems; Develop and implement automations, integrations, and configurations in internal systems; Handle technical requests related to system failures, improvement requests, access grants, and access restrictions; Support the implementation of solutions and tools that increase productivity and reduce operational errors; Analyze internal processes and propose continuous improvements aligned with the company's quality strategy; Collaborate with departments to ensure standardization and efficiency of workflows. **Technical requirements:** Knowledge of Bitrix24 (automations, configurations, and integrations); Understanding of system integration and API consumption; Programming knowledge (preferably Python and Next.js); Experience with Postman and N8N; Analytical skills to quickly and accurately identify and resolve technical issues. **Desired profile:** Proactivity and logical reasoning; Good communication skills and ease in working within a team; Attention to detail and commitment to deadlines; Ability for continuous learning and focus on innovation; Systemic vision and results orientation. **What we offer:** Meal allowance; Transportation allowance; SESC membership benefits; A collaborative and innovative environment focused on professional development and growth.