SPL Customer Service Representative

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Job Summary: A metrology professional to guide inspectors, prepare dimensional reports, manage measuring equipment, and support various departments across the company. Key Highlights: 1. Expertise in metrology and measurement systems analysis (MSA) 2. Technical support for measurement activities in production, engineering, and quality 3. Participation in audits and monitoring of metrology performance indicators * Guide and supervise quality inspectors in measurement and inspection routines. * Prepare dimensional reports for parts, assemblies, and fixtures. * Conduct **MSA (Measurement Systems Analysis)** studies, such as R\&R, bias, linearity, stability, and repeatability. * Manage measuring and control equipment, ensuring identification, traceability, and calibration. * Monitor calibration and maintenance schedules for measuring instruments. * Support analysis of nonconformities related to measurements and dimensional deviations. * Interpret technical drawings, geometric tolerances, and dimensional tolerances. * Develop and review metrology-related procedures, work instructions, and records. * Provide technical support to production, engineering, and quality departments on measurement-related matters. * Support process validations and dimensional release of new products or samples. * Ensure proper use, storage, and preservation of measuring equipment. * Participate in internal, external, and customer audits, as required. * Monitor metrology department KPIs and propose improvements to control processes. * Standardize measurement and inspection methods. * Initiate NCs (Nonconformity Reports) and quality alerts. * Control scrap and rework; * Analyze customer returns; * Issue Buzas quality certificates/reports. * Experience with MASP, SPC, MSA, PPAP, and FMEA. * Experience in the metal-mechanical industry. Employment Type: Full-time CLT Compensation: R$4\.000,00 \- R$5\.000,00 per month Benefits: * Medical insurance * Profit sharing * Life insurance * Meal allowance * Transportation allowance Experience: * Coordinate Measuring Machine (CMM) (Mandatory) * PolyWorks software (Preferred) * Metrology (Mandatory) * MSA (Mandatory) Work Location: On-site
João Silva
Indeed · HR