Welcome to our **VV Jobs website.** Here we believe great achievements are shaped by teamwork, innovation, and purpose. We are experts in transforming metal into motion, and turning people into protagonists of a century-long story. It's not just metal that undergoes transformation—people also shape themselves, evolve, and make a difference. And it is with them that we want to build the future of agriculture. We have an opportunity for **Sales Assistant** in the **Commercial \- Market sector**, and we'd love to meet those ready to join us on this transformative journey. Here, every opening is a new form, and every talent brings the necessary warmth to bring life to our purpose. If you want to be part of a team that turns challenges into solutions, this opportunity could be yours! **This selection process consists of the following stages:** * Registration and completion of online tests; * Resume analysis and prerequisites check; * Interview with HR; * Interview with the department manager and/or practical test (if applicable); * Pre-employment medical exam; * Document submission; Onboarding. * **Together towards 100!** **Responsibilities and duties** **In this role, you will:** * Receive and register data from new leads in the system; * Register new customers in the system, as well as update information for existing customers; * Receive and record customer issues and requests, monitoring and resolving these demands; * Coordinate with the Production Planning Department regarding customer issues related to order production, reporting any deviations and ensuring agreed terms are met; * Contact and resolve, together with the External Logistics Department, issues involving order shipments to customers, addressing possible deviations in delivery times, product defects, or quantities delivered; * Maintain follow-up with the External Logistics Department, tracking orders and informing customers about delivery status or delivery scheduling; * Attend customers through customer service channels to receive questions, complaints, compliments, and suggestions; * Assist in implementing the 5S program within your work area; * Perform other related tasks as required or requested by management. **Requirements and qualifications** * High school diploma completed; Basic Excel knowledge. * **Additional information** * **Santa Casa Health Plan**, with special rates for VV employees; * **Sorriso Dental Plan**, including dependent coverage; * Optional **Life Insurance**; * **Partnership with Relojoaria e Joalheria Ótica São Paulo and Ótica XV**, offering discounts and payment facilities; * **Basic Food Basket Program**; * **Profit Sharing Program (PPR)**; * **5x2 work schedule**; * Possibility of **Flexible Working Hours** for administrative positions; * **On-site dining area**; * **Partnership with universities**, offering special discounts for VV employees; * Internal **training programs**; * Exclusive **internal job opportunities**. For 50 years we have been transforming agriculture, striving to be a reference in manufacturing parts and components for the global agricultural sector. Present in 30 countries and more than 1,000 Brazilian cities, VV helps thousands of rural producers achieve their goals and ensure food supply for all of us. With a team of 700 employees at our headquarters in São Joaquim da Barra \-SP and branch in Canoas – RS, VV aims to continue making history towards its 100th year!