Description
Job Summary:
Provide customer service, register and track requests, route inquiries to appropriate departments, and support administrative routines.
Key Highlights:
1. Customer service and administrative support
2. Clear and empathetic communication
3. Attentive and organized profile
**Main Responsibilities:**
* Provide customer service via WhatsApp, email, etc.
* Register tickets, incidents, and requests in the system;
* Track deliveries and inform status to customers;
* Route inquiries to responsible departments;
* Update registration information;
* Support the SAC team in administrative routines.
**Requirements:**
* Completed high school education;
* Customer service training is a plus;
* Proficiency in Microsoft Office suite;
* Clear and empathetic communication;
* Attentive and organized profile.
**Compensation**
* R$ 2\.138,38
**Benefits:**
* Meal allowance: R$ 30.00 per day
* Transportation allowance
* Medical and dental assistance (after probation period)
**Working Hours:**
* Monday to Saturday, from 8:00 AM to 5:20 PM
Minimum Education Level: High School (Secondary Education)
* Transportation allowance
* Meal allowance: R$ 30.00 per day
* Dental assistance
* Medical assistance