Description
Job Summary:
The Operations Supervisor will coordinate the implementation of warehouse and ground operations strategies and plans, ensuring smooth operations while meeting cost, quality, and customer requirements.
Key Highlights:
1. Coordinate the implementation of warehouse operations strategies and plans
2. Monitor daily operations and manage the team to achieve targets
3. Ensure safe and efficient warehouse operations
**About DHL**
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Logistics for the world! Connecting People. Improving Lives. DHL's specialized divisions offer an unparalleled portfolio of logistics services and solutions—from domestic and international parcel delivery and e-commerce shipments to air, ocean, and road freight services and end-to-end supply chain management. With over 400,000 employees across more than 220 countries and territories worldwide, DHL securely and reliably connects people and businesses, enabling global trade flows. Certified as a Great Place to Work since 2022, we invite you to join our yellow machine!**Job Description**
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We are seeking an Operations Supervisor to coordinate the implementation of warehouse and ground operations strategies and plans, ensuring smooth operations for material handling, storage, and inventory control of materials, finished goods, tools, and packaging—meeting cost, quality, customer, and market requirements in alignment with business strategy, corporate guidelines, and policies.**Requirements**
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Bachelor’s Degree
Postgraduate studies
Logistics routines
People management
Managerial reporting
KPI measurement
Results management
Project management
Written communication
Logical reasoning
Verbal communication
Dynamism
Proactive leadership
Ownership mindset
Sense of urgency
Advanced Office Suite**Responsibilities**
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• Coordinate the implementation of warehouse and manual handling operations strategies and plans, ensuring safe and efficient operations in company-owned or leased warehouses
• Monitor the team’s daily operations, prioritize and assign tasks to effectively utilize team resources and meet schedules and targets
• Supervise operational activities to receive inbound shipments and process outbound shipments within service performance deadlines
• Support inventory planning and scheduling, and supervise product ordering to meet organizational needs
• Resolve conflicts and assist in coordinating delivery schedules with carriers and customers
• Maintain inventory records, monitor daily material movement, and compare actual production schedules with inventory levels
• Achieve customer inventory accuracy through daily/weekly cycle counts
• Conduct inventory control, perform stock turnover analysis, and material scheduling
• Monitor incoming material inspections for compliance with purchase specifications and identification of potential defects
• Implement security/protection and inventory control programs to ensure assets and equipment are operated safely and properly maintained and stored
• Optimize warehouse facility utilization for storage and distribution of physical goods—including raw materials, finished goods, tools, and packaging materials
• Identify issues and opportunities, implementing improved practices for warehouse and manual handling focused on enhancing efficiency, faster service, and cost reduction