IT Assistant - WMS System

Description

Job Summary: This IT Assistant position provides basic technical support for systems and sorter equipment, monitoring operations and identifying operational failures. Key Highlights: 1. Essential technical support for automated systems. 2. Opportunity to learn about automation and logistics. 3. Teamwork and effective communication. **Position: IT Assistant – Sorter Support** **Location:** Jundiaí, SP **Employment Type:** CLT **Schedule:** (1st Shift: 6:00 AM–2:20 PM, Monday to Saturday) 2 openings (2nd Shift: 2:20 PM–10:30 PM, Monday to Saturday) 1 opening (3rd Shift: 10:30 PM–6:00 AM, Sunday to Friday) 1 opening **Responsibilities:** * Provide basic technical support for sorter systems and equipment; * Assist in monitoring the operation of conveyor belts and automated systems; * Identify and log operational failures; * Escalate technical issues to higher-level support when necessary; * Support preventive and corrective maintenance alongside responsible teams; * Perform simple tests and validations on systems and devices; * Monitor basic integrations with logistics systems (WMS, scanners, data collectors); * Organize and record technical service requests; * Follow IT department procedures and operational routines. **Requirements:** * Completed high school education (technical or undergraduate studies in IT preferred); * Basic knowledge of computer science and networking; * Interest in learning about automation and logistics systems; * Strong communication skills and ability to work in a team; * Availability to work rotating shifts or on a flexible schedule. **Preferred Qualifications:** * Basic knowledge of logistics or distribution center operations; * Familiarity with WMS systems; * Experience in technical support or help desk roles; * Basic Excel proficiency. **Benefits:** * Transportation allowance or fuel assistance: BRL 300.00. * On-site cafeteria. After 90 Days: * Health and dental insurance. * Wellhub (Gympass) * Physical food basket * SESC membership benefits Job Type: Full-time CLT Salary: BRL 2,000.00 – BRL 2,700.00 per month Benefits: * Medical assistance * Fuel assistance * Food basket * Free parking * Meal voucher * Transportation allowance Work Location: On-site