**Canopy by Hilton Hotel \- Jardins \|** **Rua Saint Hilaire, 40 – São Paulo, SP** The Front Desk Assistant is responsible for supporting front desk operations, contributing to a positive guest experience from arrival through departure. **Key responsibilities:** * Assist with guest service, handling luggage for individual guests and groups—including delivery, pickup from rooms, and assistance with arrivals and departures; * Answer incoming phone calls, screen calls, and route them to the appropriate department; * Support guest requests and coordinate solutions for any issues arising during their stay; * Promote hotel services and points of sale; **Requirements:** * Good organizational skills; * Proficiency in computer applications; * Ability to understand and follow instructions; * Strong verbal and written communication skills. * Availability to work afternoon/night shift \- 2:00 PM to 11:34 PM, rotating 5x2 schedule \- Alternating days off during the week.
João Silva
Indeed · HR
João Silva
Indeed · HR
