Description
Job Summary:
A professional responsible for planning and implementing learning situations, producing educational content across various media, and managing the knowledge base.
Key Highlights:
1. Learning solution planning and implementation
2. Creation and scripting of educational content for various media
3. Knowledge base management and quality control
Plan learning situations (implementation of solutions);
Summarize complex materials clearly and concisely to optimize user comprehension;
Script video and audio content, aiming to explore new media formats;
Ensure quality control and timely updates of content on our platform;
Monitor and evaluate educational processes;
Produce texts and scripts for e-learning, multimedia applications, and videos;
Work with content to be covered in courses and organizational training programs;
Serve as production director for video lectures;
Conduct training sessions;
Create and maintain the knowledge base, service scripts, and procedures required to meet contracted service levels;
Validate standardization of format and content of solutions;
Ensure information integrity;
Ensure knowledge base availability in the support system;
Maintain confidentiality and access permissions for documents;
Periodically report statistics and maintenance information regarding the knowledge base.
Work Location: São Carlos \- SP \- 100% on-site.
Schedule: 5x2, from 8 a.m. to 6 p.m.
Minimum Education: Bachelor's degree
* Transportation allowance (VT)
* Meal voucher (VR)
* Health insurance
* Dental insurance
* Childcare allowance
* Partnerships with educational institutions