E-COMMERCE ASSISTANT

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: A professional to register, update, and maintain products on e-commerce platforms, ensuring data quality and operational support. Key Highlights: 1. Responsible for product registration and updates on e-commerce platforms 2. Ensures registration quality and user experience 3. Supports monitoring of e-commerce operational KPIs Join Dimensional Brasil, a company of the Sonepar Group. Our DNA is unique — a balance between local initiatives and global operations permeates our business and is the key to our growth. Our companies possess deep market knowledge to meet our customers' needs. We continuously invest to become much more than simple distributors of electrical materials. Our teams are constantly trained to stay ahead in our business and pursue excellence in customer service. Every day, everywhere, our employees' engagement ensures our success. We recognize talent, invest in training, and encourage internal promotions. **Responsibilities and Duties** ----------------------------------- * Perform **product registration, updates, and maintenance** on VTEX and/or Sphere platforms, including titles, technical and commercial descriptions, images, categories, brands, and attributes, ensuring standardization and compliance with manufacturers' standards. * Rely on information from **suppliers, technical catalogs, and official websites**, ensuring accurate, complete, and up-to-date catalog data. * Ensure **registration quality**, avoiding inconsistencies that could impact SEO, conversion, and user experience. * Update **order status**, verifying invoiced orders and performing manual updates in VTEX to release inventory when necessary. * Publish and update **banners, showcases, and images** on the website, following digital marketing team guidelines and ensuring visual and communication consistency. * Register and configure **coupons, promotions, and commercial campaigns** on the platform, contributing to sales strategies and promotional activities. * Provide **low-complexity customer service**, responding to inquiries regarding orders, delivery timelines, and status, ensuring a positive consumer experience. * Update **operational databases and reports**, using spreadsheets and internal systems for organizing and tracking indicators. * Support monitoring of **e-commerce operational KPIs**, providing reliable data to support the team's decision-making. **Requirements and Required Knowledge** ------------------------------------------ * Knowledge of **e-commerce platforms** (experience with VTEX and/or Sphere is desirable). * **Advanced Excel (mandatory)** — proficiency in formulas, filters, pivot tables, and data organization. * Strong **verbal and written communication skills**, with attention to detail and clarity in content creation. * Organization, sense of priority, and attention to information quality. * Proactive profile, with ease in following standards and procedures. **Preferred Qualifications** ---------------- * Prior experience with **product registration in e-commerce**. * Basic knowledge of **e-commerce SEO** (titles, descriptions, categorization, and attributes). * Experience with operational routines related to orders, inventory, and promotions. * Experience in B2B e-commerce will be considered a plus. **Benefits:** Medical Assistance, Dental Assistance, On-site Meal, Food Allowance, Transportation Allowance, Life Insurance, Gympass, and Profit Sharing (PLR). **Optum Support Program:** In partnership with **Ifood**, offering psychological and social guidance to employees and their families at no cost to the employee, accessible via phone; **All our positions are inclusive and affirmatively open to people with disabilities — your application is especially welcome.**

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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