. **Analyze vehicle warranty coverage for defective parts replacement** · Request reimbursement from the manufacturer and invoice warranty service orders; · Prepare a detailed record of interventions performed for the customer to support warranty invoicing; · Place orders for parts required for vehicle repair/maintenance with the manufacturer; · Open and close warranty and complimentary maintenance service orders; Evaluate and adjust warranty claims. . **Manage agreement requests and documentation** · Submit invoices and warranty records to the manufacturer; · Monitor and verify that repairs are conducted in accordance with warranty policy; · Prepare and submit Warranty and Prior Agreement requests to the manufacturer. It is essential that these submissions contain, accurately and completely, all data specified on the official forms; . Ensure existence of documentation verifying completed repairs, including the mechanic’s diagnosis approved by the workshop supervisor. Employment type: Full-time CLT Compensation: R$1.650,00 per month Benefits: * Commuter allowance Experience: * Experience handling warranty matters (Preferred)