Senior SRE Analyst

Description

**Company Description** Serasa Experian is Brazil's first and largest Datatech company. As a leader in risk and opportunity intelligence solutions, it focuses on credit, authentication, and fraud prevention journeys. Leveraging cutting-edge technology, innovation, and top talent, Serasa Experian transforms risk uncertainty into the best possible decisions—helping individuals achieve their dreams and enabling businesses of all sizes and sectors to thrive. We have 22,000 people operating across 32 countries, and every day we invest in new technologies, talented professionals, and innovation to help all our customers maximize every opportunity. With its corporate headquarters in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100\. **Job Description** We are looking for people who enjoy working autonomously and collaboratively. After all, only together can we fully understand our customers’ needs and consistently deliver outstanding results! As an SRE, you will play a critical role in supporting the company’s growth and success by ensuring systems remain highly available, resilient, and scalable. You will help us: * Ensure the architecture meets the technical needs and requirements of the execution team, collaborating closely with IT teams (Architecture, Security, Infrastructure) and business areas; * Maintain and evolve our microservices-based environment on AWS, with a strong focus on information security. **Qualifications** **What we’re looking for in you:** * Knowledge of DevOps practices: understanding of DevOps principles and practices, including Continuous Integration (CI), Continuous Delivery (CD), and Infrastructure as Code (IaC). * Knowledge of operating systems and system administration: familiarity with Linux/Unix, server management, networking and protocols, as well as troubleshooting skills for distributed systems. * Experience designing and deploying cloud infrastructure: hands-on experience with core AWS services, and ability to design, implement, and maintain scalable and resilient architectures. * Automation and management tooling skills: experience with automation tools such as Ansible, Terraform, or others for provisioning, deployment, and configuration of systems, as well as familiarity with monitoring tools like Prometheus, Grafana, Dynatrace, ELK Stack, among others. * Experience in problem resolution and monitoring: ability to identify and resolve performance, reliability, and scalability issues in production environments using monitoring and log analysis tools. * Strong communication and teamwork skills: ability to collaborate effectively with multidisciplinary teams, including developers, operations, and other functional areas. **Some of the tools we use daily—familiarity and some hands-on experience are required:** * Provide support and guidance to development teams on DevOps best practices. * Experience conducting root cause analysis (Postmortems). * Experience administering and managing AWS cloud environments. * Experience administering and managing Kubernetes/EKS clusters and their workloads. * Experience using Helm to deploy applications on Kubernetes. * Experience with monitoring tools (Grafana, Prometheus, Dynatrace, Datadog, etc.). * Building and maintaining automation tools (Terraform, Ansible, Python, etc.). * Knowledge of SQL or NoSQL databases (Elasticsearch/MongoDB). * CI/CD pipelines using GitOps. Don’t know or lack experience with all of them? That’s okay! We highly value the willingness to learn, grow, and proactively contribute. **Additional Information** Serasa Experian is much more than you imagine. Guided by the purpose of creating a better future and expanding opportunities for individuals and businesses, we are over 4,000 people in Brazil, working across diverse teams and specialties. Here, every skill and form of diversity complements one another—you’ll get to work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with personal commitments and interests, prioritizing well-being. We are deeply dedicated to being one of the best and most innovative companies to work for in the country—enabling incredible experiences and careers for our people. Our strong people-first approach is externally recognized through numerous industry certifications: we’ve been honored by Great Place To Work™ in 24 countries and awarded the international Top Employers certification; we’re also recognized as one of the best employers for young professionals and hold a 4.6 rating on Glassdoor. Each recognition confirms we’re on the right path—creating an ever-better workplace for our talent. Experian Careers \- Creating a better tomorrow together Find out what it’s like to work for Experian by clicking here