Receptionist

Description

Job Summary: A professional responsible for customer service and sales of plans and products, class scheduling, financial and administrative management, access control, and maintenance of the gym environment. Key Highlights: 1. Customer service and sales of gym plans and products 2. Administrative, financial, and student access management 3. Organization and maintenance of the gym environment * **Customer Service and Sales:** Greet visitors, answer phone calls and WhatsApp messages. Present the gym’s facilities, conduct commercial interactions, and sell membership plans (monthly, semi-annual, annual) and branded products (e.g., kimonos, *rashguards*, etc.). \[1] * **Scheduling:** Schedule and monitor trial class times, acting as a liaison between prospective students and instructors. * **Administrative and Financial Tasks:** Process enrollments and renewals. Manage receivables, issue receipts, track daily cash flow, and monitor overdue payments. \[1] * **Access Control and Enrollment Management:** Monitor student entry and exit via turnstiles or systems, ensuring only active members access the training mats. \[1, 2] * **Environment Maintenance:** Maintain organization, cleanliness, and upkeep of the reception area, locker rooms, and common areas. * **Desired Profile and Requirements:** * Completed high school education. * Strong verbal and written communication skills. * Communicative, organized, proactive, and empathetic personality. * Aptitude for sales and negotiation. * Basic computer literacy (Microsoft Office suite and gym management systems). Compensation: R$1\.665,63 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site