We believe in the dream of building the **best 24/7 Assistance** and value collaboration and creative, transparent problem-solving—reflected in our products, services, and new partnerships. **Here, we care personally.** This is the purpose that defines the essence of everything we do and value—both inside and outside our offices. We are seeking a talent to join our **Technology** team—the area responsible for **Systems Development** at **Fácil Assist**. **Responsibilities and duties** **Your day-to-day will include:** * Supporting and evolving internal and external web systems, ensuring their proper operation; * Collaborating with business areas, clients, and technical teams to gather and understand requirements; * Developing, implementing, and validating continuous improvements to systems; * Identifying, analyzing, and resolving system failures, ensuring application stability and quality; * Creating SQL Server database queries and reports to support operational needs; * Developing and maintaining applications using technologies such as React and MongoDB. **Requirements and qualifications** * **Internal candidates must meet the criteria established by the Internal Opportunity Program;** * Currently pursuing or having completed a bachelor’s degree in Computer Science, Systems Analysis, or Information Technology; * Technical proficiency in C\#, SQL Server, Databases, React, MongoDB, and Operating Systems; * Critical thinking, analytical ability, and logical reasoning; * Experience in 24/7 assistance/insurance (a differentiator); * Intermediate knowledge of Microsoft Office Suite. **Additional information** At Fácil Assist, we promote health and quality of life through medical and dental assistance, Wellhub, and other benefits including flexible dress code, meal allowance or food allowance, transportation allowance, profit-sharing (PLR), birthday day off, childcare or babysitting support, life insurance, and—supporting your professional growth—the Internal Opportunity Program. Fácil Assist is an established company in the 24/7 Assistance market, operating nationwide and present across Mercosur countries. We are continuously growing—enhancing our processes, investing in technology, and strengthening our operational, administrative, and strategic areas. We operate 24 hours a day, 7 days a week, delivering customized solutions that ensure security, agility, and peace of mind for individuals and businesses. More than providing services—we care for people! **Why join Fácil Assist?** We are a structured, expanding, results-driven company committed to responsibility. Here, you’ll find: * A collaborative and respectful environment * A culture focused on solutions and continuous improvement * Opportunities for technical and behavioral development * Career opportunities across various business areas * Valued and incentivized internal growth We seek professionals who are committed, enjoy challenges, have a mindset of improvement, and wish to grow alongside the company. **Our purpose** **Here, we care personally.** This purpose guides how we interact with customers, partners, and colleagues. We value empathy, transparency, and responsibility in every decision. **Our values** Trust-Based Relationships We Make Things Happen We Move Forward Together Ambition to Go Beyond We Simplify the Solution ü They guide our culture and are present daily across all company areas. **Development and Growth** We believe in people’s potential and encourage internal mobility through the **POI – Internal Opportunity Program**, strengthening careers and expanding possibilities within the organization. **Inclusion and Diversity** We foster an inclusive, diverse, and respectful environment where everyone can be themselves and deliver their best. All our positions are affirmative for People with Disabilities (PwD).
João Silva
Indeed · HR
João Silva
Indeed · HR
