Collections Operator

Description

**About the company:** Present in the education sector for over two decades, IESDE is a national reference in producing high-quality educational content. We develop teaching systems composed of books and videos, qualified and adapted to the Brazilian reality. With excellence as its premise and the application of intelligence to challenges presented by the education sector as the guiding concept of its actions, IESDE contributes to knowledge transmission and the training of competent professionals. The company’s production focuses on preparing and formatting books, videos, and computer platforms, always in an integrated and complementary manner. **Responsibilities:** * Contacting customers; * Negotiating debts; * Updating information; * Providing payment guidance; * Resolving issues; * Monitoring agreements; * Maintaining ethics and respect. **Requirements:** * Completed high school education; * Prior experience in telemarketing customer service; * Strong verbal and written communication skills, and active listening ability; * Ability to work in a team. **We offer:** * Unimed health plan with no copayment, effective after the probationary period. * Nutritional follow-up plan. * Life insurance. * 50% tuition scholarship for undergraduate or graduate (distance learning) programs at partner institutions. * Meal allowance of BRL 37.00 per day. * Monthly performance bonus. * 100% on-site work. * Monday to Friday, **from 2:20 PM to 8:40 PM\.** Employment type: Full-time, permanent CLT contract Salary: BRL 1\.439,00 per month Benefits: * Medical assistance * Education allowance * Life insurance * Meal allowance * Transportation allowance Work location: On-site