Apprentice - Products

Description

Job Summary: This is an opportunity for those seeking their first step in their career, learning about the Products area in a dynamic and collaborative environment, with diverse administrative and support responsibilities. Key Highlights: 1. Practical learning in a dynamic and collaborative environment 2. Support for schools and interaction with partners 3. Administrative and logistical support If you are looking for your first career step and want to learn hands-on how the Products area operates in a dynamic and collaborative environment, this opportunity may be right for you. **Responsibilities and Duties** **Main Activities** * Providing telephone, email, and occasional in-person support to schools in the network * Interfacing with partner companies (e.g., certification bodies and exchange programs) * Preparing, organizing, and dispatching exams and certificates * Receiving and controlling materials at the National Administration * Updating systems related to international certifications (sessions, documents, etc.) * Supporting administrative processes (e.g., material requests, supplier communications, travel agency coordination, among others) * Logistical support for in-person and online training (materials, invitations, lists, reports) * Organizing participant feedback for team analysis * Supporting instructors in workshops and webinars * Assisting schools and colleges with clarifications regarding processes * Entering and updating data in spreadsheets and systems **Requirements and Qualifications** **Requirements** * Currently enrolled in or having completed high school * Intermediate proficiency in Microsoft Office Suite * Familiarity with Canva or similar presentation tools * Basic to intermediate English proficiency **Behavioral Competencies** * Organization and attention to detail * Strong verbal and written communication skills * Ability to convey information clearly and accurately * Curiosity and initiative to ask questions and learn * Flexibility to handle changes and urgent demands * Proactivity and strong interpersonal skills * Teamwork **Additional Information** * Medical Assistance (Bradesco) * Dental Assistance (Bradesco) * Life Insurance (Bradesco) * Gympass * Total Pass * Parking \- For positions above Coordinator level, parking fees are not deducted * Pharmacy Benefit Program * Meal Voucher * Food Allowance * Transportation Voucher **About CNA Idiomas** CNA Idiomas is a network specializing in English and Spanish language instruction, with over 50 years of experience in the market. It is part of the CNA\+ educational group, serving approximately 400,000 students annually across more than 730 units throughout Brazil. It is one of the most awarded brands in the national franchising sector. Among more than 3,000 brands, CNA Idiomas is the only network to have received the ABF (Brazilian Franchise Association) Excellence Seal for 32 consecutive years. In 2020, ABF also named CNA Idiomas “Franchisor of the Year.” Additionally, the brand won the Top Education Award in 2023, further solidifying its leadership position. CNA Idiomas also appears on the list of “Best Franchises in Brazil,” awarded the 5-Star Seal by Pequenas Empresas & Grandes Negócios (PEGN) magazine, and ranks among the Top 25 Franchises of Grupo Bittencourt. **About Ctrl\+Play** Ctrl\+Play is a technology and innovation franchise network offering robotics and programming courses for individuals aged seven and older. With exclusive teaching methodologies and advanced technological resources, students develop skills in programming, robotics, game development, 3D modeling, and logic concepts—delivered in a dynamic, fun, and engaging way, providing a stimulating and enriching learning experience. The school joined the CNA\+ group in November 2023 and currently operates over 90 units. Ctrl\+Play is also a franchisor member of the Brazilian Franchise Association (ABF). **About the CNA\+ Educational Group** The CNA\+ educational group comprises over 900 franchises located across all Brazilian states, including the brands CNA Idiomas and Ctrl\+Play. The language instruction franchise (English and Spanish courses) has over 50 years of market presence and serves approximately 400,000 students per year across more than 730 units, making it one of the most awarded brands in the national franchising sector. Ctrl\+Play, the technology and innovation franchise, offers robotics and programming courses for individuals aged seven and older. It has been part of the CNA\+ group since November 2023 and currently operates over 90 units.